Frequently Asked Questions

Everything you need to know about your vinyl collection and orders.

How do you ensure vinyl records aren't damaged during shipping?

We use specialized, heavy-duty cardboard mailers with extra corner protection and stiffener inserts to prevent bending and ensure your records arrive in pristine condition.

What is your return policy for opened records?

We offer a 30-day return policy. While unopened items can be returned for a full refund, opened records are only eligible for return if they possess a documented manufacturing defect or playback issue.

Do you sell original pressings or modern reissues?

We carry a curated mix of both. Each product listing clearly specifies whether the record is a vintage original pressing, a limited edition color variant, or a modern high-fidelity reissue.

How can I track my order?

Once your order is processed and shipped, you will receive an email notification containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery estimates are calculated at checkout based on your specific location.